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URGENT RECALL NOTICE   (2 June 2023) ​Mask Only
Size 2 Mask  (Toddler/Paediatric) Besmed
​Model PN-0117, ​Lot Number  MO14030303
​Update: 25 August 2023 - we believe that all affected masks have now been recalled and replaced. If you are concerned at all about a mask you have, please read below and/or contact us on 1300 890 345.

Original Story, 2 June 2023:
LifeVac Australia, after consultation with the Therapeutic Goods Administration (TGA), is conducting a recall of the above Paediatric Face Mask. Due to a packing error, a small number of an older production mask were included in a batch of masks for sale with the LifeVac device. The affected mask has a smaller outside diameter of the inlet port than specified; that does not engage tightly in the LifeVac suction device and may dislodge in operation and therefore being unable to create sufficient suction to remove an upper airway obstruction.
Action
Whilst the supply error has been rectified there are a small number of masks (<30) that were in circulation that may be affected. 
Customers should inspect the masks in their kit for a mask/s with the lot number as specified.
If a defective mask is identified, it should be discarded immediately, and contact made with LifeVac Australia for an immediate replacement by completing the form on the Mask Recall Notification page on this site.
In the meantime, the No.3 mask intended for older children can be used as an effective replacement whilst waiting for a replacement mask in case of a choking emergency as this mask will fit most face sizes and a seal can be achieved. 
Statement of Non-compliance
This recall does not affect any other mask sizes or Lot Numbers of or any other LifeVac Australia products. The affected masks may be contained in kits distributed between the following dates only: on or after the 28-March-2023 and prior to 02-June-2023.
Replacement Stock
The replacement stock for the affected No.2 Paediatric Mask is currently available. For further information please call LifeVac Australia on 1300 890 345.
Identification
The affected mask can be easily identified by checking the part number PN-0117 and the Lot Number M014030303. If the packaging has been removed the mask can be test fitted into the LifeVac device, an affected mask will not engage (too loose) and fall out. A compatible mask will be a tight fit in the device. 
Picture

    Mask Recall Notification Form

    Due to an error in supply, there have been a small number (<30) of the Size - 2 Paediatric Masks supplied in the LifeVac Soft Travel Kit and LifeVac in Wall Mountable Display Case Kit device that are too small to tightly engage in the LifeVac device. This may result in the mask dislodging during normal operation.
    • Customers should check the Lot Number on the Size 2 Paediatric Mask/s contained in their kit/s for an affected mask.
                    ​Lot Number MO14030303.  
    • ​If an affected mask is identified this should be disposed of immediately.
    • In the interim the Size 3 Mask should be used in its place as this will seal over most smaller face sizes.
    • Complete the form below to receive a replacement mask.
Submit
To read the Terms and Conditions, Returns Policy or the Privacy Policy for the LifeVac Australia website, please click on the text.

E: sales@lifevac.net.au 
P: 
1300 890 345
​
ABN 
28 668 892 724
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  • Contact Us
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    • About Masks
  • Choking Prevention
  • Choking Awareness & Support
  • Report your LifeVac usage
  • Mask Recall Notification